Terms & Conditions

Murdock Industrial Incorporated DBA online as www.HoseWarehouse.com, www.eMurdock.com, www.HoseMachine.com, www.BeltSmart.com, www.Aeroquip.cc, www.PlumbingMonkey.com.

 

Please read this agreement carefully before accessing this web site. By accessing the site, or by placing an order through any means, you agree to be bound by the terms and conditions below. If you do not wish to be bound by these terms and conditions, you may not access or use this site or place an order through any means.

THE INFORMATION ON THIS PAGE IS SUBJECT TO CHANGE WITHOUT NOTICE. YOU MUST REVISIT THIS PAGE OFTEN TO LEARN OF THE CHANGES.

Your use of this site or your placement of an order through any means following any such change constitutes your agreement to follow and be bound by the Terms of Use as changed.

All the content on this site is the property of Murdock Industrial Inc. All rights reserved.

You may download and/or copy portions of the content for personal, non-commercial use only, provided that you A) retain all copyright, trademark or other proprietary notices contained on the content, B) do not modify or alter the content in any way and C) do not make content available to any third party. Murdock Industrial Incorporated reserves complete title and full intellectual property rights in any content that you download from this Website.

You agree to use this Website only for lawful purposes. The following are included, but not limited to, in strictly prohibited actions: i) misrepresenting the identity of a user; ii) tampering in any way with this website; and iii) conducting any type of fraudulent activity. Proper notification to prosecuting authorities will be done if you are in violation of the law.

BACKORDERS

Backorders will ship as ordered and additional freight charges will apply. Cancellation of backorders must be requested at the time of order to prevent additional freight charges. All backorders less than $5.00 will be automatically canceled unless specified otherwise by the customer at the time of order.

CREDIT ACCOUNTS

Our payment terms for national open accounts are NET 1%10 net 30. Accounts outstanding over 30 days are reviewed daily. All accounts that reach 30 days past due (60 days from invoice date) will be automatically changed to a COD account until the past due amounts are paid. At 45 days past due (75 days from invoice date) all orders and backorders will automatically be put on credit hold until full payment is received. Link to credit application: [HERE] 

RETURNS

Before you return any item, please contact customer service at support@murdockindustrial.com to obtain a Return Material Authorization (RMA) Number. Returned shipments without a Returned Material Authorization (RMA) number not be processed and will be rejected. Our Receiving Department cannot accept a return without an RMA Number. Parts must be returned within 30 days of receipt of goods. Returned items are subject to a restocking charge subject to our stocking quantities and manufacturers return policies. All returns are subject to inspection by our Quality Control Department and may be rejected if not in resalable condition. Special order items are non-returnable.

ORDER CANCELLATIONS

Orders for stocked items in stocked quantities are cancelable. Murdock Industrial Incorporated will work with the vendors it represents if a non-stock or special order item must be cancelled. You may be responsible for no, some or the full amount of a non-stock or special order item if it must be cancelled.   

SHIPPING TIMES

Shipping times aren't guaranteed and orders placed after 12pm EST are likely to be shipped the next day. For orders requiring 1 or 2 day shipping, contact us directly with any questions about your shipment.

EXCLUSION OF WARRANTIES; LIMITATIONS OF DAMAGES

ANY WARRANTIES ON THE PRODUCTS SOLD BY MURDOCK INDUSTRIAL INCORPORATED ARE THOSE MADE BY THE MANUFACTURER. MURDOCK INDUSTRIAL HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. MURDOCK INDUSTRIAL INC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF ITS PRODUCTS.

IN NO EVENT SHALL MURDOCK INDUSTRIAL BE LIABLE TO BUYER FOR ANY INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING (WITHOUT LIMITATION) LOST PROFITS, COSTS OF DELAY, PERSONAL INJURY, PROPERTY DAMAGE OR LIABILITIES TO BUYER OR THIRD PARTIES ARISING FROM ANY SOURCE. THIS LIMITATION ON DAMAGES SHALL APPLY TO ALL PRODUCTS SOLD BY MURDOCK INDUSTRIAL INCORPORATED. IN THE EVENT, THAT, NOTWITHSTANDING THE TERMS OF THIS SECTION, MURDOCK INDUSTRIAL INCORPORATED IS FOUND LIABLE FOR DAMAGES BASED ON ANY DEFECT OR NONCONFORMITY IN PRODUCTS SOLD BY IT, THE TOTAL LIABILITY FOR EACH DEFECTIVE OR NONCONFORMING PRODUCT SHALL NOT EXCEED THE PRICE PAID BY BUYER FOR SUCH DEFECTIVE PRODUCT.

Communications with Murdock Industrial Incorporated

Unless a non-compete, non-disclosure agreement is drawn, signed and in place, we welcome your comments regarding this site. However, comments, feedback, notes, messages, ideas, suggestions or other communications transmitted to Murdock Industrial Incorporated will be treated as non-confidential and nonproprietary. All communications to Murdock Industrial Incorporated become the exclusive property of Murdock Industrial Incorporated and you agree that by transmitting any communication you relinquish all rights and interests in same.

Proprietary Rights

All product names, logos, trademarks, as well as other marks and trade names on this Website are the properties of Murdock Industrial Incorporated and the respective manufacturers we represent. You may not use, reproduce, copy or manipulate such logos in any manner without the prior written consent of the owner. The entire contents of this Website, including but not limited to text, images, music, sound, photographs, video, illustrations, icons, graphics, headers, data, information, and software (collectively, “Content”) are subject to copyright, trademark, or other proprietary rights or licenses held by. All content is copyrighted as a collective work under the U.S. and international copyright laws and Murdock Industrial Incorporated owns, to the fullest extent allowed by such law, the copyright in the arrangement, coordination, enhancement and selection of such Content or this Website. Except as provided in this agreement, you may not distribute, publish, transmit, reuse, repost, and frame the Content in any manner or sell or attempt to sell the Content.

All manufacturer's names, part numbers and descriptions are used for reference purposes only. We do not imply that any part shown is the product of these manufacturers. We also do no imply that the list price shown is exactly that of the manufacturer.

Accuracy and Content

Murdock Industrial Incorporated works hard to ensure that the content provided is accurate and up-to-date but due to the risk that the information may be compromised by software or procedural errors, Murdock Industrial Incorporated does not guarantee the accuracy or completeness of the information provided on this site or in any Murdock Industrial Incorporated documentation. Murdock Industrial Incorporated reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. Photos may vary. Pricing and shipping & handling rates are subject to change without notice. We apologize for any inconvenience this may cause you.

Murdock Industrial Incorporated does not warrant the accuracy, integrity or completeness of the content provided in this Website or in any Murdock Industrial Incorporated advertisement, including any advice or other similar information obtained by you from us though this Website or in any Murdock Industrial Incorporated advertisement. Murdock Industrial Incorporated makes no representation that the content provided in this Website or in any Murdock Industrial Incorporated advertisement is applicable or appropriate for use in locations outside the United States.

Personal Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Shipping - Risk of Loss

All items purchased from Murdock Industrial Incorporated are made pursuant to a shipment contract. This means the risk of loss and title for such items pass to you upon our delivery to the carrier. Murdock Industrial Incorporated is not responsible or liable for any damage arising from shipment.

Additional insurance may be available; however our website does not have the option to add additional insurance. You must notify us in writing either in the memo field when checking out or by an email before we ship your order so that we can compute the costs of insurance, get your approval and add the cost of insurance to your total bill.

Severability

The Terms and Conditions constitute the entire agreement between you and Murdock Industrial Incorporated with respect to our Websites, Murdock Industrial Incorporated printed or internet material or any type of Murdock Industrial Incorporated advertisement. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Murdock Industrial Incorporated with respect to our Websites, Murdock Industrial Incorporated catalog or any type of Murdock Industrial Incorporated advertisement. No modification of the Terms and Conditions shall be effective unless it is authorized in writing by Murdock Industrial Incorporated. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Choice of Law

By use of this Website, Murdock Industrial Incorporated catalog or any type of Murdock Industrial Incorporated advertisement, you agree that the laws of the State of Ohio, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and Murdock Industrial Incorporated.

 

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